Overview

• MauBank Ltd is a state-owned commercial bank headquartered in Ebene CyberCity, Mauritius. It was formed in 2016 through the merger of the National Commercial Bank and Mauritius Post & Cooperative Bank .With a network of 19 branches, 31 ATMs, and services via 102 post office outlets, it ranks as the third-largest bank in the country. The bank provides comprehensive offerings across retail, SME, corporate, international, and private banking, as well as wealth management, insurance, and leasing. Digital innovation is a key priority, demonstrated by its WithMe mobile app which supports instant account opening, cardless ATM withdrawals, NFC payments, and online leasing applications

Services Offered

• Account Types: Personal, Business, and SME Accounts
• Currencies Supported: MUR, USD, EUR, GBP, and others
• Banking Services:
  Current and Savings Accounts
  Fixed and Term Deposits
  Debit and Credit Cards
  Online and Mobile Banking (WithMe App & Internet Banking)
  Loans: Personal, Housing, Car, SME, and Education
  Treasury & FX: Spot, Forward, Currency Swaps
  Insurance & Leasing Services
  Merchant Services and Payment Solutions
  Private and Affluent Banking

Required Documentation for Bank Account Opening

A. For Personal Accounts (Individual Residents/Non-residents)

1. Completed Account Opening Form
2. Valid Identity Document

• Passport or National ID (certified copy)

1. Proof of Residential Address

• Utility bill, bank statement, or rental agreement (not older than 3 months)

1. Proof of Income / Source of Funds

• Recent payslip, employment letter, tax return, or investment proof

1. Tax Residency Declaration (FATCA/CRS form)
2. Recent Passport-Size Photo

B. For Business/Corporate Accounts

1. Certificate of Incorporation
2. Company’s Business Registration Card
3. Memorandum & Articles of Association
4. Board Resolution authorizing the account opening and signatories
5. List of Directors and Shareholders
6. KYC Documents for All Directors and UBOs (25%+ ownership):

• Passport or ID
• Proof of address
• CV or professional background

1. Company Proof of Address (utility bill or lease agreement)
2. Tax Information (FATCA/CRS)
3. Audited Financial Statements or Bank Reference (for established businesses)

Note:All documents must be in English or officially translated and may need to be certified or notarized. Additional documents might be requested depending on the applicant’s profile and risk level.

Account Opening Process

1. Document Submission
    ● Fill out the account opening form (including FATCA/CRS declarations)
   ● Submit required documents (ID, proof of address, income, business docs if applicable)
2. KYC & Compliance Check
    ● MauBank reviews your information for AML/KYC compliance
    ● Additional documents may be requested (especially for foreign nationals or companies)
3. Account Approval
    ● Once verified, your account is approved
   ● You receive your account number, online/mobile banking credentials, and debit card setup
4. Initial Deposit
    ● Deposit the minimum opening balance (varies by account type)
5. Account Activation
    ● You can now access MauBank’s internet/mobile banking, ATM services, and other products

Account Opening Summary