You are eligible for a full refund of the incorporation fee, minus payment gateway or bank charges, if the following conditions are met:

(1) The order has not been claimed or processed by any relevant parties.

(2) If you purchase a company formation package but change your mind before the process begins, we will refund the full amount paid, provided you submit a written/email request for the refund.

(3) In the event of a Force Majeure situation, we will notify you as soon as possible. If the event lasts for more than 14 calendar days, either party may cancel the agreement. For services paid in advance but not yet provided, you will receive a full refund (net amount) from the cancellation date.

For further details, please refer to our Cancellation & Refund Policy.